(Translated by Google)
I had my taillights replaced today. They were very polite and helpful from the initial inquiry stage, which made me feel confident entrusting the work to them. The actual work was done quickly and carefully, and I feel they are a very trustworthy shop. I would definitely like to use their services again if the opportunity arises.
o ry
2026-06-13
追加メーターの取付をしてもらいました！
(Translated by Google)
I had some additional gauges installed!
(Translated by Google)
Thank you very much. I truly appreciate it. I look forward to your continued support. I will definitely purchase from Fact again next time.
(Translated by Google)
This was my first time using your services. I requested the installation of electrical components such as a navigation system, ETC, and dashcam, and I was very satisfied with your kind service and meticulous work. The shop's exterior and the staff are all young, but it was a very friendly repair shop, even for an elderly person like me. I would definitely use your services again if the opportunity arises.
(Translated by Google)
I recently had my tires changed, and the next day the rear tire on the driver's side was flat. I contacted you, and you came to my house and fixed it. I really appreciate your help.
(Translated by Google)
I've been coming to this shop for about five years, from muffler and tire replacement to vehicle inspection, and they've been very helpful. Their prices are reasonable and their customer service is excellent. I haven't been there in about two years due to an overseas posting, but I plan to come back!
(Translated by Google)
I had a problem with my car's air conditioning and no matter where I went I couldn't find the cause, so I had almost given up, but the director of the osteopathic clinic I go to recommended FACT, so when I went there they were quick and happy to help me, and I was able to find the cause without any problems, which was a huge help!
I highly recommend this shop!
(Translated by Google)
I came across this car dealer in the town I returned to. They were very friendly and helpful. Next time I'll ask them to do my car inspection too. I feel safe knowing I can bring my kids with me.
(Translated by Google)
I had my oil changed. I'll definitely use their services again next time. The shop had a nice atmosphere, and I received excellent customer service.
(Translated by Google)
I had to make an appointment via email before visiting, so I thought it would be a busy car shop that wouldn't be able to respond immediately. However, I was surprised by how kind and courteous they were. And they were fast too. I had a flip-down monitor installed, and they found, purchased, and installed it for me in the shortest time and at the cheapest price. It was all done within a week, including the weekend. I didn't expect them to respond that quickly. If they continue to provide such excellent service, I would like to ask them to handle my work vehicles as well in the future.
(Translated by Google)
I requested a TV canceller installation and an oil change. I dropped in without an appointment, but they responded quickly and the work was done smoothly, which I really appreciated. I will definitely use their services again next time. The service fees were reasonable, and all the staff who helped me were friendly and made it a very approachable car shop.
ジャック
2025-10-02
対応がとても良くまた利用したいと思いました。
(Translated by Google)
The service was very good and I would like to use them again.
(Translated by Google)
I brought in a display audio system and asked them to install it. Since I'm completely clueless about cars, I didn't have the necessary parts, so nothing could be done that day... They were happy to help me on my next visit. I think all the staff and mechanics are very kind. I would definitely use their services again if the opportunity arises.
(Translated by Google)
This is a really great shop. Especially the customer service!
They do have some customized cars, but they don't seem particularly skilled.
On the other hand, the mechanics seem highly skilled, so it's a shame. They mainly sell used cars and do electrical work. They also do general maintenance.
In this day and age, most people are poor and can't afford new cars, so I think the need for general maintenance will only increase in the future. They own two lifts, and having more mechanics would increase efficiency...
Inspections aren't profitable, so I'm just complaining, thinking they'll focus on general maintenance from now on.
"Addendum"
Perhaps because they've been popular recently, their response to inquiries has been getting worse. It's a real shame.
Speaking of which, I've never received any of the gifts they give away when you visit their website.
(Translated by Google)
All the staff were very friendly and helpful, and they even kindly handled my parts (ignition coils, spark plugs) with me. I'm very satisfied and would like to use their services again.
usr54aug
2025-08-21
らんことこうた（らんことこうた）
2025-08-21
いつもありがとうございます
(Translated by Google)
Thank you as always.
さぎれちゃ
2025-08-06
タイヤ交換、オイル交換、とても迅速な対応で良かったです。ありがとうございました♪
(Translated by Google)
The tire change and oil change were handled very quickly, which was great. Thank you!
(Translated by Google)
They were happy to install parts that required drilling! Moreover, they were fast, inexpensive, and thorough – a truly excellent shop!
(Translated by Google)
I asked them to install a speed canceller and smart roof kit on my Copen Cero.
The work was done carefully and the shop atmosphere was great, so I'm glad I found a shop I can continue to rely on with confidence.
Many of the staff are dog lovers, so I'm looking forward to seeing them expand their business in the future. ^^
(Translated by Google)
They installed tires I bought online. They were reasonably priced and explained the total cost to me over the phone. I think they're a trustworthy shop. The service when I visited the shop was also excellent, and when my kids looked bored while I was waiting, they even prepared an inflatable toy for them to play with. Of course, the important part of changing the tires was done properly, so I plan to ask them for other car-related work as well.
(Translated by Google)
It's a really nice and stylish store! They were very kind to us ☆ The play equipment for children was big and the kids had a blast! The atmosphere of the store was so stylish that it made me feel like I was in Okinawa? Hawaii? I'll definitely come back (^^)
C-HR TRD
2025-01-31
オーディオのアンプを付けてもらいました！
短い時間でご丁寧に設定してもらいありがとうございました！
(Translated by Google)
I had an audio amplifier installed!
Thank you so much for setting it up so carefully in such a short amount of time!
(Translated by Google)
The other day, I had a car navigation system installed.
From the time I made a phone inquiry, the service was excellent, easy to understand, and reassuring.
During the installation at the store, I was very satisfied with the beautiful workmanship and the friendly service of the staff.
This is such a great store that I would like to continue using their services again.
Thank you very much.
(Translated by Google)
Thank you for your continued support. This time, I needed your help with installing a dashcam and changing the oil. Thank you for your courteous service.
(Translated by Google)
I'm a repeat customer. Most mass retailers refuse to replace parts I bring in, or charge exorbitant labor fees, so this is a huge help.
The customer service and work are both very polite, and I feel completely at ease entrusting my car to them. They readily accommodate my requests, and I'm extremely satisfied. I'll definitely be using their services again!
柳原汐里
2024-10-11
みなさん明るく話しやすいです
店内が明るく女性でもきやすかったです。
(Translated by Google)
Everyone was cheerful and easy to talk to.
The shop was bright and welcoming, making it easy for women to visit.
tokipapa (222)
本日、持ち込みでテールランプの交換をしていただきました。問い合わせの段階からとても丁寧に対応してくださり、安心してお任せすることができました。実際の作業も素早く丁寧で、非常に信頼できるお店だと感じています。また機会がありましたら、ぜひよろしくお願いいたします。
(Translated by Google)
I had my taillights replaced today. They were very polite and helpful from the initial inquiry stage, which made me feel confident entrusting the work to them. The actual work was done quickly and carefully, and I feel they are a very trustworthy shop. I would definitely like to use their services again if the opportunity arises.
o ry
追加メーターの取付をしてもらいました！
(Translated by Google)
I had some additional gauges installed!
森田浩樹
ありがとうございました。本当に感謝致します。これからも宜しくお願い致します。次もファクトさんからご購入お願い致します。
(Translated by Google)
Thank you very much. I truly appreciate it. I look forward to your continued support. I will definitely purchase from Fact again next time.
K M
今回初めてお世話になりました。ナビ、ETC、ドラレコなど電装品の取り付けをお願いしましたが、親切な対応と丁寧な仕事で大満足です。お店の外見とスタッフの皆さんは若いですが、私のような高齢者にも優しい整備工場でした。機会がありましたらまたよろしくお願いします。
(Translated by Google)
This was my first time using your services. I requested the installation of electrical components such as a navigation system, ETC, and dashcam, and I was very satisfied with your kind service and meticulous work. The shop's exterior and the staff are all young, but it was a very friendly repair shop, even for an elderly person like me. I would definitely use your services again if the opportunity arises.
Masaru Sawanobori
先日タイヤの入れ替えでお世話になりました。翌日運転席の後輪のエアが抜けていましたが、連絡したら自宅まで来ていただき復旧してもらいました。大変助かりました。
(Translated by Google)
I recently had my tires changed, and the next day the rear tire on the driver's side was flat. I contacted you, and you came to my house and fixed it. I really appreciate your help.
Piro Piro
５年程前から持ち込みのマフラー＆タイヤ交換～車検と大変お世話になりましたが価格も良心的で接客もものすごく良いお店です。海外赴任で２年程ご無沙汰してましたがまたお世話になろうと思います！
(Translated by Google)
I've been coming to this shop for about five years, from muffler and tire replacement to vehicle inspection, and they've been very helpful. Their prices are reasonable and their customer service is excellent. I haven't been there in about two years due to an overseas posting, but I plan to come back!
桜井菜緒
車のエアコンの不具合でどこへ行っても原因が分からずで半ば諦めていましたが、通っている整骨院の院長さんにこちらのFACTさんがおすすめだと聞き、伺ったところすぐに快く対応していただき無事に原因も分かり、本当に助かりました！
おすすめのお店です！
(Translated by Google)
I had a problem with my car's air conditioning and no matter where I went I couldn't find the cause, so I had almost given up, but the director of the osteopathic clinic I go to recommended FACT, so when I went there they were quick and happy to help me, and I was able to find the cause without any problems, which was a huge help!
I highly recommend this shop!
yomen5247
いつもお世話になってます！
ちょっとした不具合などもスタッフ皆さん、親身に対応いただいております。
対応も迅速で素早く丁寧にやっていただけるので安心です👍
店内も明るくリゾートな雰囲気^_^
店長さんはじめみなさん明るく丁寧に対応していただけます👍
他店でお手上げだった症状もFACTさんで対応していただけたり、技術も👍
おすすめさせていただきます！
(Translated by Google)
Thank you for your continued support!
The staff are always so kind and helpful, even when it comes to minor issues.
They respond quickly and courteously, so I feel at ease.👍
The store has a bright, resort-like atmosphere.^_^
The manager and everyone else are always cheerful and courteous.👍
FACT has been able to solve problems that other stores have been unable to solve, and their skills are excellent.👍
I highly recommend them!
岡伸輔
出戻った町で出会った車屋さん。親切対応で良い。次は車検もお願いしようと思う。
子供と行っても良いから安心する。
(Translated by Google)
I came across this car dealer in the town I returned to. They were very friendly and helpful. Next time I'll ask them to do my car inspection too. I feel safe knowing I can bring my kids with me.
y n
オイル交換をしてもらいました。次回もお願いしようと思います。お店の雰囲気もよく、丁寧な接客対応をして貰えました。
(Translated by Google)
I had my oil changed. I'll definitely use their services again next time. The shop had a nice atmosphere, and I received excellent customer service.
福一
初めてメールして予約してから来店とのことだったので忙しくすぐ対応頂けない車屋と思い伺ったら親切丁寧でビックリしました。しかも早い。フリップダウンモニター付けたのですがモニター探し購入、設置を最短最安でやっていただきました。土日挟んで1週間以内にできました。そんな早く対応頂けると思ってなくて。今後もこんな素晴らしい対応頂けるなら仕事の車含めお願いしたいと思ってます。
(Translated by Google)
I had to make an appointment via email before visiting, so I thought it would be a busy car shop that wouldn't be able to respond immediately. However, I was surprised by how kind and courteous they were. And they were fast too. I had a flip-down monitor installed, and they found, purchased, and installed it for me in the shortest time and at the cheapest price. It was all done within a week, including the weekend. I didn't expect them to respond that quickly. If they continue to provide such excellent service, I would like to ask them to handle my work vehicles as well in the future.
たかたか
TVキャンセラーとオイル交換をお願いさせて頂きました。飛び込みで行きましたが迅速に対応して頂き作業もスムーズにして頂き助かりました。また次回もお願いしようと思います。作業料金も安く対応してくれたスタッフさん達全員愛想がよく馴染みやすい車屋さんでした。
(Translated by Google)
I requested a TV canceller installation and an oil change. I dropped in without an appointment, but they responded quickly and the work was done smoothly, which I really appreciated. I will definitely use their services again next time. The service fees were reasonable, and all the staff who helped me were friendly and made it a very approachable car shop.
ジャック
対応がとても良くまた利用したいと思いました。
(Translated by Google)
The service was very good and I would like to use them again.
ポコタ（ポコタ）
ディスプレイオーディオの持ち込み取り付けをお願いしました。車に無知な私なので取り付けパーツが足りなくその日は何も出来ず…。再来店でも快く対応していただきました。皆優しい店員さんと整備士さんだと思います。また機会があればお願いします。
(Translated by Google)
I brought in a display audio system and asked them to install it. Since I'm completely clueless about cars, I didn't have the necessary parts, so nothing could be done that day... They were happy to help me on my next visit. I think all the staff and mechanics are very kind. I would definitely use their services again if the opportunity arises.
googurあ sugernumber777
凄く良い店です。特に接客！
ある程度カスタムされた車も見受けられますが、余り得意ではなさげです。
一方メカニックの方はスキル高く感じましたので、勿体無く思います。中古車販売+電装関係がメイン。 一応一般整備もやってますみたいな。
国民はほぼ貧乏な時代、新車は買えず、今後ますます一般整備のニーズは高まると思います。リフトも2台所持されており、メカの方が増えると効率上がるのに…
車検なんて儲からないし、コレからは一般整備だと感じているモノのボヤキです。
「追記」
最近好評なのか、問合のレスポンスが悪化しています。非常に残念です。
そう言えば、HPにある来店プレゼントって、貰ったことないなー
(Translated by Google)
This is a really great shop. Especially the customer service!
They do have some customized cars, but they don't seem particularly skilled.
On the other hand, the mechanics seem highly skilled, so it's a shame. They mainly sell used cars and do electrical work. They also do general maintenance.
In this day and age, most people are poor and can't afford new cars, so I think the need for general maintenance will only increase in the future. They own two lifts, and having more mechanics would increase efficiency...
Inspections aren't profitable, so I'm just complaining, thinking they'll focus on general maintenance from now on.
"Addendum"
Perhaps because they've been popular recently, their response to inquiries has been getting worse. It's a real shame.
Speaking of which, I've never received any of the gifts they give away when you visit their website.
北川博敬
スタッフ皆良い方で、対応も良く、部品持ち込み(イグニッションコイル、プラグ)でも丁寧に対応してくれ、非常に満足です。また利用したいです。
(Translated by Google)
All the staff were very friendly and helpful, and they even kindly handled my parts (ignition coils, spark plugs) with me. I'm very satisfied and would like to use their services again.
usr54aug
らんことこうた（らんことこうた）
いつもありがとうございます
(Translated by Google)
Thank you as always.
さぎれちゃ
タイヤ交換、オイル交換、とても迅速な対応で良かったです。ありがとうございました♪
(Translated by Google)
The tire change and oil change were handled very quickly, which was great. Thank you!
佐藤大輔
穴あけ加工が必要なパーツの取り付けも快く引き受けて頂きました！しかも早くて安くて丁寧でとても良いお店でした！
(Translated by Google)
They were happy to install parts that required drilling! Moreover, they were fast, inexpensive, and thorough – a truly excellent shop!
WわんコペンUo・ェ・oU
Copen Ceroへの車速キャンセラーとスマート・ルーフキットの取付をお願いしました。
仕事も丁寧でショップさんの雰囲気もすごく良くこれからも安心してお願い出来るショップさんが見つかって良かったです。
愛犬家のスタッフさんも多くこれからの幅広い事業展開にも期待です＾＾
(Translated by Google)
I asked them to install a speed canceller and smart roof kit on my Copen Cero.
The work was done carefully and the shop atmosphere was great, so I'm glad I found a shop I can continue to rely on with confidence.
Many of the staff are dog lovers, so I'm looking forward to seeing them expand their business in the future. ^^
Fdii Yu NBC F do ha go
ネットで購入したタイヤを取り付けていただきました。良心的な価格で、電話でも総費用を丁寧に教えていただきました。信頼のできるお店だと思います。お店に伺った時のおもてなしも素晴らしく、待っている間に子供が暇そうにしていたらエアー遊具を準備し、遊ばせてくださいました。もちろん、肝心なタイヤ交換の作業もきちんとされていたので、車に関するその他の案件についてもお願いしようと思っています。
(Translated by Google)
They installed tires I bought online. They were reasonably priced and explained the total cost to me over the phone. I think they're a trustworthy shop. The service when I visited the shop was also excellent, and when my kids looked bored while I was waiting, they even prepared an inflatable toy for them to play with. Of course, the important part of changing the tires was done properly, so I plan to ask them for other car-related work as well.
中村慎一
すっごい素敵でおしゃれなお店です！とても良くしてくれました☆子供の遊具も大きくて子供は大はしゃぎ！お店の雰囲気も沖縄？ハワイ？に来たかなと錯覚するくらいオシャレ！また遊びに行きます(^^)
(Translated by Google)
It's a really nice and stylish store! They were very kind to us ☆ The play equipment for children was big and the kids had a blast! The atmosphere of the store was so stylish that it made me feel like I was in Okinawa? Hawaii? I'll definitely come back (^^)
C-HR TRD
オーディオのアンプを付けてもらいました！
短い時間でご丁寧に設定してもらいありがとうございました！
(Translated by Google)
I had an audio amplifier installed!
Thank you so much for setting it up so carefully in such a short amount of time!
win good
先日、カーナビを取り付けていただきました。
電話の問い合わせの時から、非常にわかりやすく安心できる素晴らしい対応、
店舗での取り付けの際も仕事の仕上がりの綺麗さ、そして店員の皆様の好感接客で大満足でした。
また引き続き、お世話になりたいぐらい良いお店です。
ありがとうございます。
(Translated by Google)
The other day, I had a car navigation system installed.
From the time I made a phone inquiry, the service was excellent, easy to understand, and reassuring.
During the installation at the store, I was very satisfied with the beautiful workmanship and the friendly service of the staff.
This is such a great store that I would like to continue using their services again.
Thank you very much.
Sato Takahiro
いつもお世話になっております。今回はドラレコの取付とオイル交換でお世話になりました。丁寧な対応ありがとうございます。
(Translated by Google)
Thank you for your continued support. This time, I needed your help with installing a dashcam and changing the oil. Thank you for your courteous service.
Hiroshi Ootsuki
輸入車へのエアロ取り付けありがとうございます。
また取り付けに際し親切丁寧に説明頂き心強かったです。
近所にこの様なクルマ屋さんがあるとは知らずに今後も利用したいと思います。
(Translated by Google)
Thank you for installing the aero kit on my imported car.
I also appreciated the kind and thorough explanations you provided during the installation process.
I didn't know there was such a great car shop in my neighborhood, and I'd like to use your services again in the future.
都倉昌治
店の雰囲気、従業員の方々の対応が非常に良いです。
(Translated by Google)
The atmosphere of the shop and the service from the staff are excellent.
Kei U
リピートさせていただいております。持ち込みの交換は量販店ではほとんどが断られるか、工賃が割高になるので大変助かります。
接客も作業もとても丁寧で安心してお任せできます。こちらからの要望にも快く対応してくださるので大変満足しています。またよろしくお願いします！
(Translated by Google)
I'm a repeat customer. Most mass retailers refuse to replace parts I bring in, or charge exorbitant labor fees, so this is a huge help.
The customer service and work are both very polite, and I feel completely at ease entrusting my car to them. They readily accommodate my requests, and I'm extremely satisfied. I'll definitely be using their services again!
柳原汐里
みなさん明るく話しやすいです
店内が明るく女性でもきやすかったです。
(Translated by Google)
Everyone was cheerful and easy to talk to.
The shop was bright and welcoming, making it easy for women to visit.